我们服务器IP被设为黑名单了吗


(bobo) #1
[root@L41 ~]# ping device.jpush.cn
PING device.jpush.cn (103.40.232.116) 56(84) bytes of data.
From 103.21.119.122 icmp_seq=1 Destination Host Unreachable
From 103.21.119.122 icmp_seq=4 Destination Host Unreachable
From 103.21.119.122 icmp_seq=5 Destination Host Unreachable
From 103.21.119.122 icmp_seq=8 Destination Host Unreachable
^C
--- device.jpush.cn ping statistics ---
9 packets transmitted, 0 received, +4 errors, 100% packet loss, time 8523ms
pipe 2
[root@L41 ~]# ping 103.40.232.116
PING 103.40.232.116 (103.40.232.116) 56(84) bytes of data.
From 103.21.119.122 icmp_seq=1 Destination Host Unreachable
From 103.21.119.122 icmp_seq=4 Destination Host Unreachable
From 103.21.119.122 icmp_seq=5 Destination Host Unreachable
From 103.21.119.122 icmp_seq=8 Destination Host Unreachable

我在本地就可以ping通


(bobo) #2

此IP是我们从IDC新买的IP


#3

请检查你们服务器的网络设置


(bobo) #4

我的服务器没有开防火墙,idc也没有对ip进行拦截, 你们是不是有黑名单机制


#5

提供你的 IP、AppKey以及如下信息:域名为api.jpush.cn;端口为443

  1. nsloookup 域名信息
  2. ping 域名
  3. mtr 域名
  4. tracepath 或者traceroute 域名信息
  5. telnet 域名 端口信息

(bobo) #6
[root@L41 ~]# nslookup api.jpush.cn
Server:         114.114.114.114
Address:        114.114.114.114#53

Non-authoritative answer:
Name:   api.jpush.cn
Address: 103.40.232.116

[root@L41 ~]# ping api.jpush.cn
PING api.jpush.cn (103.40.232.116) 56(84) bytes of data.
From 103.21.119.122 icmp_seq=2 Destination Host Unreachable
From 103.21.119.122 icmp_seq=5 Destination Host Unreachable
From 103.21.119.122 icmp_seq=6 Destination Host Unreachable
^C
--- api.jpush.cn ping statistics ---
7 packets transmitted, 0 received, +3 errors, 100% packet loss, time 6106ms
pipe 2





                                                      My traceroute  [v0.75]
L41.tigeryou.com (0.0.0.0)                                                                               Wed Nov 29 11:58:35 2017
Keys:  Help   Display mode   Restart statistics   Order of fields   quit
                                                                                         Packets               Pings
 Host                                                                                  Loss%   Snt   Last   Avg  Best  Wrst StDev



tracepath api.jpush.cn
 1?: [LOCALHOST]     pmtu 1500
 1:  103.21.119.122 (103.21.119.122)                      564.844ms !H
     Resume: pmtu 1500 
[root@L41 ~]# telnet api.jpush.cn 443
Trying 103.40.232.116...
telnet: connect to address 103.40.232.116: No route to host

#7

你们服务端ping 其他的一些常用的外网正常吗?


(bobo) #8

当然正常了,我们网站都ok的,ping百度也ok


#9

你们做mtr -n ip会走到那里不通


(bobo) #10

到你们那就不通了


#11

我们运维人员已经向机房反馈,正在跟进处理,有结果会反馈给你


#12

机房测试分析,我们到 103.21.119.120 可以正常通,让你们技术提供一下到我们域名的ip traceroute 信息及 mtr 信息(需要root)
1.traceroute -n api.jpush.cn
2. mtr -n api.jpush.cn (root权限)

我们根据数据信息在反馈机房沟通查看问题


#14

你们先去仔细检查下你们的防火墙设置,目前分析猜测与此有关


#15

你们和我们应该是同一个机房,让你们技术确认或者给机房反馈一下