极光撤回消息失败

调用 极光的php sdk 想要撤回用户发送的消息 结果显示 800016 错误
appkey:e7e7583a440f910070c5cc9a

msgid:5113525330

username:sudem

响应的消息

[headers] => Array

    (

        [0] => HTTP/1.1 500 Server Error

        [Server] => nginx

        [Date] => Tue, 15 Oct 2019 05:16:28 GMT

        [Content-Type] => application/json; charset=UTF-8

        [Transfer-Encoding] => chunked

        [Connection] => keep-alive

        [X-Rate-Limit-Limit] => 600

        [X-Rate-Limit-Remaining] => 598

        [X-Rate-Limit-Reset] => 51

    )

[body] => Array

    (

        [error] => Array

            (

                [code] => 800016

                [message] =>

            )

    )

[http_code] => 500